Privacy Policy

Account and Profile Information:

• Basic account details (name, email address, password)
• Profile information (username, profile picture, bio)
• Location information (country, city, timezone)
• Social media links and connected accounts
• Professional information (if applicable for seller accounts)

3D Model Content:

• 3D model files in various formats (STL, OBJ, FBX, etc.)
• Model metadata (dimensions, scale, material specifications)
• Preview images and renders
• Descriptions, tags, and categories
• Pricing and licensing information
• Print settings and recommendations
• Documentation and instructions

Transaction Information:

• Payment card information
• Bank account details (for sellers)
• Billing and shipping addresses
• Purchase and sales history
• Tax information (where required)

Communications:

• Messages with other users
• Comments and reviews
• Support tickets and correspondence
• Feedback and survey responses

Device and Browser Information:

• IP address and location data
• Device identifiers and characteristics
• Browser type and version
• Operating system
• Language preferences

Usage Information:

• Browsing and search history
• Model viewing and download patterns
• Click and interaction data
• Time spent on pages
• Features and tools used

Technical Logs:

• API requests and responses
• Error logs and crash reports
• Performance metrics
• Network connection information

Cookies and Similar Technologies:

• Session and persistent cookies
• Web beacons and tracking pixels
• Local storage data
• Cache information

Core Platform Operations

• Operating and maintaining the platform
• Processing and fulfilling transactions
• Facilitating user authentication and account management
• Enabling model uploads, downloads, and sharing
• Managing user profiles and preferences
• Providing search and discovery features

Machine Learning and AI Development

We may use uploaded content and platform data to:

• Train machine learning models for improving search functionality
• Develop AI-powered model recommendations
• Create automated model analysis and validation tools
• Generate thumbnail previews and model optimizations
• Improve content moderation systems
• Develop new AI features and capabilities

By using our platform, you grant us permission to use your uploaded content for these purposes. This includes using your 3D models, metadata, and associated content to train, test, and improve our machine learning systems.

Communications and Support

• Providing customer support and technical assistance
• Sending service notifications and updates
• Communicating about account and transaction status
• Responding to inquiries and support requests
• Sending marketing communications (with your consent)
• Conducting surveys and collecting feedback

Platform Improvement and Development

• Analyzing usage patterns and trends
• Identifying and fixing technical issues
• Developing new features and services
• Improving user experience and interface design
• Conducting research and development
• Measuring platform performance and metrics

Security and Fraud Prevention

• Detecting and preventing fraudulent activities
• Protecting intellectual property rights
• Enforcing platform terms and policies
• Maintaining platform security
• Verifying user identities
• Monitoring for abuse and violations

Legal Compliance and Protection

• Complying with legal obligations
• Responding to legal requests
• Establishing, exercising, or defending legal claims
• Protecting our rights and property
• Maintaining required records and documentation

Business Analytics and Optimization

• Analyzing marketplace trends and performance
• Generating business intelligence and insights
• Optimizing pricing and revenue strategies
• Improving marketing and promotional effectiveness
• Measuring user engagement and satisfaction